Between transitioning to a new QA person at work (again!) and having a lot more software needing QA than QA time available, I've been taking a much closer look at our QA, the automated test environments they've been using, and doing a _lot_ of thinking about what that function should be and how it can be best served.
While I'll be writing a bit out this over time as my thoughts coagulate a little more, I happed to come across this article ( "A Bit Bugged About Lack of QA Respect" ) about Videogame QA which is interesting to see given that the Videogame QA folks are generally maligned for letting bugs through.